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Welcome to the OSS HUB!

We recommend using a desktop computer in order to attach documents and for an overall optimal user experience.

This platform is available to Canadian Novartis associates who have requests that the OSS team can assist you with.

The OSS team can assist you with additional services.  Please select the appropriate topic for guidance.

  • To access instructions and download templates for Ashfield requests/push orders, or to get access to the Sample Cupboard, please click here.
  • To order Novartis Canada business cards, please click here.
  • If your HIP event will engage 4+ HCPs and you would like the HIP team to create and submit your event on your behalf, please click here to download the HIP Submission Form. Once completed, please send to the coordinator dedicated to your Therapeutic Area (TA). (Refer to Org Chart below for TA assignment.)

  • To access the 3EM Engage LITE (Platform replacing HIP) SharePoint, please click here.

  • To access instructions for Meetings and Event Planning (Logistics), please click here.

  • To access the Vendor Onboarding instructions for Third-Party Vendors (Non-HCx*), please click here.

  • To access the Vendor Onboarding instructions for HCx* Vendors, please click here.

  • To access Novartis Canada's contract repository, please click here.


More from your OSS Team:

*HCx includes Doctors, Physicians, Surgeons, Oncologists, Ophthalmologists, General Practitioners, Pharmacists, Physician Assistants, Opticians, Nurse Practitioner & Physician Asst, Healthcare prescriber, Patients/patient experts, Other private person or member of public who are not healthcare professionals or patients, e.g. Academic professors, individual who endorse campaign, contractors, Public Officials - e.g. Hospital Administrators, Government Officials, Politicians, Private/public hospitals including medical centers that employ doctors, Healthcare Institutes, Others like universities, colleges and academic centers, Government agencies, departments and universities etc., that are not performing healthcare related activities, Patient Organizations made of patients, family members, care groups and are public funded/non-profit organizations and Patient expert consulting companies